Frequently Asked Questions
Yes, we absolutely serve the Bozeman Airport! When you rent with Journey Rent-A-Car, our contactless, no waiting in long lines process gives you an "Arrive & Drive" experience! How it works: one to two weeks before your day of travel, we email secure links to complete all your driver's license and insurance info, sign your rental agreement on your computer or on your phone, and pay your balance due. Once completed, the day before your reservation date we will text you all the pickup and return instructions. No matter what time you arrive, night or day, your vehicle will be ready to go for your trip. So, whether you are flying commercial to BZN or private using one of the FBO operators, we will have your vehicle at the airport before your arrival.
When you pick up your vehicle at BZN in one of our parking spaces in the Carshare/Rideshare lot, the key is stored in a security lockbox that you keep during the rental. Simply return the rental back to the same spaces in that lot, and place the key back into the lockbox, letting us know that the vehicle has been returned.
Airport MapIf you have pre-paid for a portion, or the full amount of the rental, you have up until 30 days from your reservation date to get a full refund. If the reservation is canceled within 15-29 days, a cancellation fee of 10% of the total invoice will be charged. If canceled 0-14 days, any pre-payment becomes non-refundable.
The Bozeman Airport charges all rental companies a 10% airport concession fee to do business at the airport, when the vehicle is checked out there. Alternatively, if the vehicle is picked up at our office location, you would save 10% fee; in that case you may still return the vehicle to the Bozeman Airport at no additional cost. This can offer significant potential savings to your rental charge. We recommend taking a Rideshare to our location for roughly $40 from the terminal and returning to the airport to pick up the rest of your group, to easily save big money in the summer months.
We do NOT accept debit cards or cash.
The minimum age required to rent is 21 for our vehicles. If you are under the age of 25, there is an Underage Driver charge of $25 per day. For our passenger vans, the minimum age is 25. There are no exceptions to this policy.
Yes, we require every primary driver and any additional drivers to carry their own full coverage auto policy that covers them while renting our vehicles. Full coverage includes the minimum Montana Liability limit, Comprehensive, and Collision coverage; you must have all three coverages.
If you do not have insurance or adequate insurance to be covered in the event of any type of loss, you can purchase coverage (no coverage options for 11 or 15 passenger vans) from www.rentalcover.com. If you choose this option, you will need to provide the insurance certificate to Journey for the dates of rental.
If you are renting an 11 or 15 passenger van, you will need to confirm with your insurance that you are covered for rental vehicles seating more than 8 or 9 passengers. Some policies will only cover you if you are renting a vehicle that seats no more than 8 or 9 passengers.
If your credit card provides insurance coverage, you will need to provide proof that it is primary coverage and that it includes Liability, Comprehensive, and Collision.
We have a limit of 450 miles from Bozeman that we require our vehicles to stay within. This covers all of Montana, Yellowstone National Park and surrounding cities, such as Teton National Park and Jackson Hole, Glacier National Park, and even down to Salt Lake City and west to Spokane. A $1.00 per mile fee will be imposed if a rental is taken outside the 450 radius restriction.
While we would like to offer that as an option, we are simply not equipped to be able to provide that service. We require all vehicles to be returned either to our office location or the Bozeman Airport (BZN) location.
Many of our SUV options have AWD or 4WD capabilities. Please contact us for more info and confirm before booking!